As a charity with 59 bureaux across Scotland, we’re often asked if each Citizens Advice Bureau (CAB) gives the same advice. For example, if you have a problem with your rent, would you get the same advice in Dumbarton and Dalkeith? What about in Edinburgh or Ellon? Simply put, the answer is yes.

Each CAB is an independent charity, run by a local board and staffed by local people. This means that each CAB has its own character, its own friendly faces, and lots of local knowledge.

This insight into challenges at a community level allows advice to be tailored to the people in each town or city in Scotland – an immense strength of our network. The information gained from these interactions also helps to inform Citizens Advice Scotland (CAS), using the information as evidence to advocate for change.

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