Early drivers steered cars by pushing a lever left and right. That was fine at slow speeds, but disastrous when you accelerated. It took years before the steering wheel arrived. Granola CEO Chris Pedregal says AI interfaces are still in the lever era. 

Pedregal, who in 2019 sold the edtech startup Socratic to Google, says we’re just beginning to figure out how humans should interact with AI. Three years after the launch of ChatGPT, people still associate AI with typing into a chat box. 

Granola is betting on a new approach to AI-enhanced note-taking. The London-based startup doesn’t record audio or video or send bots into your meetings. Instead, its tool sits on your computer or phone, transcribing in real time while you maintain control.

You can jot notes alongside its transcription, building a personal knowledge base instead of a raw archive of recordings. The viral spread of its tool helped the company raise $43 million last year, bringing its total funding to $67 million at a valuation of $250 million. It’s also grown from a team of 4 to 35. 

Fast Company spoke with Pedregal about the “steering wheel moment” still ahead for AI interfaces and the surprising ways people are using Granola to take notes on everything from therapy to vet visits. The conversation has been edited for length and clarity.

You’ve described Granola as a steering wheel for large language models. What do you mean by that?

I think it’s very, very early days in this new wave of AI, particularly on the user interface interaction side of things. The technology developed very quickly, but it takes human time to figure out the right interaction patterns. 

© Fast Company