It has partnered with local company Access to Words to help provide passengers with additional needs "on-demand multi-lingual support".

This means that those who benefit from British Sign Language, hearing instructions aloud and reading larger print can easily access the information they need during their visit.

Cassie has been described as the "heart of the system" (Image: Norwich Airport/Access to Words) All this information will be relayed by Cassie, an........

© Eastern Daily Press