Lionel Grech, 84, from Scratby near Great Yarmouth, had booked a trip with his wife Joan, also 84, for September at Haven Haggerstone Castle in Northumberland and paid £193 for it, with one later installment of £100 to come.

Following her sudden death on April 19, Mr Grech contacted the company to cancel the booking and was told he would be refunded only £77.15.

He said: "I said pardon, what about the other £120?

Lionel Grech from Scratby is upset that Haven did not refund a deposit after he cancelled........

© Eastern Daily Press