Norfolk County Council was told to pay £500 to the man, known as Mr M, after delays in starting an assessment when he, at the age of 16, said he was homeless and needed help.

The Local Government and Social Care Ombudsman also criticised some poor record keeping and missed appointments when Mr M was living in supported housing.

Norfolk County Council's County Hall headquarters (Image: Mike Page)

When Mr M became an adult, he complained the council had not provided him with adequate support when he was being abused at home and did not provide him with housing when........

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