Is using AI for emails and note-taking a no-brainer, or do we risk losing important human skills? We get two writers to hash it out in this week’s Debate

Yes: Most of us are terrible note takers. AI is a god send

I am all for the use of technology to ease the ever increasing burden of admin. Writing emails can take up a lot of the day, so if we can find ways to write back “Thanks for the feedback” or other straightforward responses without having to spend all day typing, then I will lap that up, and I see no reason why other people wouldn’t too. I would never use AI to write personal emails, or client emails which require a personal touch – I always think it’s obvious it’s AI to most people as it’s not in your voice and the language is often more stilted and false-sounding.

For people, like me, who have lots of online meetings and who have to write contact reports after getting facts correct or detailed descriptions of something, or even just correctly recollect what someone’s said, AI note takers are a godsend. Most of us are terrible note takers, scrawling things incoherently on post-its or in notebooks. An AI note-taker won’t get it........

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