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How Artificial Intelligence will disrupt big tech from the inside out

72 1
21.06.2025

Artificial Intelligence (AI) is no longer just an emergent technology – it is a fast-moving force that is reshaping the global digital landscape with a speed and scale that is catching even the most powerful technology companies off guard. While mainstream narratives often focus on how AI will displace legacy industries such as law, transportation, education, and finance, a more ironic and imminent victim lies closer to home: the tech sector itself.

The world’s most valuable tech giants – Google, Microsoft, Apple, Amazon, Meta, and others – are built upon architectures, economic models, and user interfaces that are, in some cases, decades old. These systems have been optimized for efficiency and revenue generation, but not necessarily for adaptability or flexibility in the face of paradigm-shifting innovations. Now, AI is undermining the very foundations upon which these companies built their empires, and it is doing so faster than any previous wave of technological disruption in history.

Perhaps the most visible sign of disruption is the unraveling of Google’s grip on internet search. Google’s primary revenue engine – search-based advertising – is being undermined by generative AI systems like ChatGPT, Claude, and Perplexity. These platforms eliminate the need to click through multiple links and ads to extract information. They offer direct, synthesized answers in conversational formats, tailored to the user’s queries. While these tools are not perfect, their adoption is increasing rapidly – ChatGPT’s revenue alone is on track to exceed $10 billion this year.

Google’s late and hesitant rollout of AI Mode is telling. It’s caught in a classic innovator’s dilemma: adapting its product too aggressively might cannibalize the advertising revenue on which it depends. But doing nothing is also not an option. Internally, the company is clearly alarmed. As competitors offer cleaner, more intuitive, and ad-free interfaces, users are drifting away – a shift that could become a mass........

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