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James Goodnow

James Goodnow

Entrepreneur

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From a Stuffed Giraffe to $3.7 Trillion Lost — Here are 5 Steps to Better Customer Service

From a Stuffed Giraffe to $3.7 Trillion Lost — Here are 5 Steps to Better Customer Service

A stuffed giraffe named Joshie broke the internet — and taught a masterclass in client service. When a three-year-old boy left his beloved stuffed...

20.08.2025 2

Entrepreneur

James Goodnow

Going All in on AI? Here's How to Navigate the Psychology of Artificial Intelligence

Change. It's a word that can spark excitement or ignite fear — sometimes both. In today's business world, where fierce competition and rapid shifts...

24.10.2024 2

Entrepreneur

James Goodnow

Don't Let AI Eat You Alive — Follow These 3 Strategies Instead

The AI revolution isn't coming — it's already here, and it's moving faster than anyone imagined. According to a 2024 McKinsey report, industries...

05.09.2024 2

Entrepreneur

James Goodnow