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Dean Dunham KcLBC |
Want LBC stories before everyone else? Set us as your Preferred Source on Google Imagine walking into a shop, buying a DVD, taking it home and then,...
When a consumer has been treated unfairly, compensation should surely be based on one simple principle: putting them back into the position they would...
Banks should not compensate consumers simply because an investment goes wrong. Listen to this article Investment involves risk. Sometimes businesses...
We’ve all heard the horror stories and in fact I hear them most weeks on the LBC Consumer Hour. Listen to this article A builder takes a £20,000...
Imagine a financial product is considered so risky that the regulator says it should not normally be marketed to ordinary consumers. You’d assume...
For years, standard advice to consumers about scams has been simple: look for warning signs, such as poor spelling, strange email addresses,...
Banks constantly tell consumers to be vigilant about scams. Listen to this article Stop. Think. Check who you’re paying. Look for warning signs and...
Just when we thought consumers were finally getting better protection from bank scams, the fraudsters have found another way around the rules. Listen...
France has done something this week that millions of British consumers will surely look at with envy: it has effectively said enough is enough when it...
At first glance, Andy Burnham’s crackdown on dodgy subscription practices is unquestionably good news for consumers. Listen to this article And I...
There's a letter that lands on millions of doormats each year, dressed up in the language of menace. Listen to this article "Investigation...
For years, Buy Now Pay Later has been the wild west of British spending. Listen to this article One in five adults has used it, lending topped £13...
Today, the Government's Great British Summer Savings scheme slashes VAT from 20% to 5% on a clutch of family treats: children's meals in...
We save all year for it, count down to it and for more than four million of us, the package holiday we had pinned our hopes on goes wrong somewhere...
When Jeremy Hunt calls the pensions triple lock "not just unaffordable, but actually immoral", he's reaching for a word designed to...
On Friday morning, the rules of one of the most dysfunctional markets in modern Britain change forever. Listen to this article From 1 May 2026, the...
At first glance, the government’s crackdown on so-called “subscription traps” is exactly the kind of intervention consumers have been crying out...
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