There's a letter that lands on millions of doormats each year, dressed up in the language of menace.

Listen to this article

"Investigation opened."

"An officer may be sent to your address."

It is designed to frighten. And too often, it frightens exactly the people who have done nothing wrong.

Here's the thing the letters never make clear: you only need a TV Licence if you watch live television or use BBC iPlayer. Stream Netflix, watch catch-up on other services, and you owe nothing. Yet TV Licensing, run for the BBC by the........

© LBC