Editorial

15:28 JST, July 25, 2025

With labor shortages becoming more severe, there is a need to streamline home delivery services. The government and the transportation industry need to carefully consider measures to avoid anxiety among consumers.

The Land, Infrastructure, Transport and Tourism Ministry has established a panel of experts to further promote “unattended delivery,” which means package drop-off services on residential doorsteps or in lockers set up to receive packages via contactless delivery services. This is because there is a growing need to reduce the burden of redeliveries on the transportation industry. Specific measures are expected to be finalized by this autumn.

In recent years, unattended delivery services have been expanding, particularly since the COVID-19 pandemic. In addition to delivery lockers, it has become common practice to deliver packages to locations specified in........

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