GREATER involvement with people receiving care and firms losing contracts have been identified as lessons learnt following a fallout over a service shake-up.

Carers and those they support to remain in their own homes hit out at changes to contracts earlier this year which will see some providers in the south of Monmouthshire change.

Due to anger at the changes the council’s combined opposition , at a meetng picketed by carers and supporters including clients, forced a review of the contract process and how decisions were made.

County councillors will consider a report giving an overview of the process, and lessons already learnt, at a special scrutiny meeting on Wednesday, July 9.

The Labour-led council said it retendered domiciliary care contracts as part of a revamp of how care at home is provided and to try better........

© South Wales Argus