Attracting and retaining top talent is crucial for any organization's success. However, it's not just about offering competitive salaries and benefits—you want to create a positive and inclusive work environment in which employees feel valued, respected, engaged, and empowered to contribute their unique perspectives.

A workplace that people genuinely want to work in can lead to increased productivity, lower turnover rates, and an overall happier and more committed workforce. A Gallup survey shows that satisfied employees produce a 23% higher profit than their counterparts.

When I was a CEO, probably my most important skill was using........

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