New Delhi: To realize the Chief Minister’s visionary goal of “Development with Justice” in the direction of governance and administrative reforms in Bihar, The Bihar Right To Public Grievance Redressal Act, 2015 was implemented in the state on June 5, 2016.Under this Act, public grievances are resolved by the designated Public Grievance Redressal Officer within the prescribed time limit of 60 working days. In this context, this is not merely a story of first instalment payment under Pradhan Mantri Awas Yojna, but a remarkable tale of government’s sensitivity towards weaker section and its commitment to public welfare.

Amina Khatoon, wife of Mohd. Rasid, resident of Rampur Gogri village filed an online complaint through Bihar Public Grievance Redressal Portal (unique number-9999901290824493842). The complaint was regarding “Union Bank, Jamalpur, Gogri not........

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