By Richard Corbridge

How the NHS is set to transform with AI

By Richard Corbridge, healthcare CIO and BCS Fellow

The NHS has been taking bold steps to attempt to put artificial intelligence (AI) at the heart of modern healthcare.

The institution is wanting to learn lessons from other jurisdictions and government departments as it sets about this journey and is realising, now more than ever, that technology can be the leverage to improve almost every aspect of UK patient needs.

Drawing lessons from the Department for Work and Pensions (DWP), the health service is showing that AI is no longer a futuristic experiment but a frontline tool to transform outcomes, reduce waste, and give professionals back precious time.

‘The clinician and the patient at the centre’ has been NHS rhetoric for decades, and when the NHS considers AI as a solution to its problems, this rings truer than ever.

For too long, both health and welfare services have been hampered by outdated systems, complex bureaucracy, and mounting demand. Demand is outstripping human capacity, and investment in technology to plan for the future has been unable to keep up.

The DWP’s decision to embed AI in core functions, from streamlining benefit claims to identifying vulnerable people more quickly, has demonstrated the power of automation and data-driven........

© LBC