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A reporter publishes the story. Then comes the rest of the job.

An email arrives from the source who wants to know why that quote made it in and the other one did not. A reader complains about bias before finishing the second paragraph. A community member who took a risk by speaking up deserves a follow-up call. A correction has to be public, clear, and unembarrassed. Somewhere in the middle of all that sits a smaller, quieter decision: answer one more hostile message, or close the........

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