Healthy culture doesn’t happen by accident, writes Mayers Consulting director Paul Mayers. It requires regular commitment, a shared understanding of what ‘healthy’ looks like, and the willingness to feel a bit uncomfortable while you’re working on it.

Organisational culture is a lot like our physical health and fitness.

We all know it matters. Most of us have felt the cost when it’s neglected. And, let’s be honest, many of us quietly wish it would just take care of itself.

But, just like physical fitness, healthy culture doesn’t happen by accident. It requires regular commitment, a shared understanding of what ‘healthy’ looks like, and the willingness to feel a bit uncomfortable while you’re working on it.

Time and time again, when I speak with retired senior leaders, they tell me they wish they’d realised earlier in their careers that culture is the ‘main game’. So, if culture is so crucial, how can we help leaders arrive at that realisation whilst they are still in role?

The reality is that even today, for many leaders, culture remains a background concern; important but elusive, eclipsed by the more urgent demands of strategy, performance, and delivery. But culture isn’t just the soft stuff. It’s the human infrastructure that enables everything else.........

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