Bars can have a bright future - if they follow these seven golden rules
A new report from the Scottish Licensed Trade Association paints a bleak picture of the future for the nation’s pubs with 59% expecting to make a loss this year. However, here Madeleine Ure, a former bar tender and aficionado of Glasgow’s going out scene, argues pubs and clubs could have a bright future – if they follow these seven golden rules to appeal to the under 25s.
Chat show
A bartender is always a Glaswegian’s best friend, some small talk as well as good knowledge of the drinks can go very far and is key to creating a welcoming atmosphere. A good server can often make or break your night with their social skills. In my time working behind the bar I recall remembering regular customers' drinks and engaging in conversation would often significantly improve their experience (and help get extra tips). Additionally, enough bar staff and quick service is essential to customers, meaning they don’t spend half their night waiting at the bar.
Let’s bounce
When walking into (or trying to walk into) a bar, the last thing you want is frosty reception, something many of my friends have experienced over the years. Bouncers who, instead of ensuring the safety of the venue and its occupants merely seem as if they have had a bad day. We can all understand being kicked back........
© Herald Scotland
