menu_open Columnists
We use cookies to provide some features and experiences in QOSHE

More information  .  Close

Salesforce CEO Marc Benioff says his company has cut 4,000 customer service jobs as AI steps in: ‘I need less heads’

4 15
02.09.2025
Billionaire tech boss Marc Benioff isn’t the only one replacing customer service and sales roles with AI—Klarna and Microsoft have also slashed the departments.

© Fortune