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Why “because I said so” doesn’t work for leaders anymore

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wednesday

I once coached a VP leading a digital transformation across three continents. She had no formal authority over the teams she needed to engage, just a high-stakes mandate and a tight timeline. Her initial meetings landed with silence. No one pushed back, but no one leaned in, either. It wasn’t until she shifted how she communicated—not what she said, but how—that momentum started to build.

In environments defined by complexity and change, influence matters more than hierarchy. Yet many leaders still lean on outdated methods: top-down messaging, overreliance on data, or blanket statements designed to “cascade” through an organization. These tactics often create distance rather than buy-in.

Persuasive communication isn’t about being charismatic or loud; it’s about being clear, empathetic, and purpose-driven. It’s how today’s most effective leaders gain trust, align teams, and turn strategies into reality. I’ve worked with hundreds of executives across industries and fully recognize it as a defining skill for modern leadership.

Here are the core communication moves that leaders can use to influence without authority and create real traction in the process.

Ambiguity slows everything down. When leaders speak in broad terms or use fuzzy language, teams are left to interpret intent—and that interpretation is rarely aligned.

Leaders should drop the jargon and focus on making their desired outcomes crystal clear. One of my clients, a senior director in a........

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