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Ikea’s resale bet is paying off

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17.02.2026

If you stop by the “as-is” section at one of Ikea’s U.S. stores, you might now find a vintage table from the 1980s.

The company recently started accepting older products in its Buy Back & Resell program, which gives customers store credit for bringing back used items, and then offers them for sale to other customers. Since launching as a pilot in the U.S. five years ago, the program—still the only one of its kind at a major furniture retailer—has steadily expanded, underscoring the demand for circular options.

The program “is our opportunity to bring our products back into the store from our customers to keep them out of landfill,” says Mardi Ditze, sustainability manager for Ikea U.S.

[Photo: Ikea]

U.S. stores recently started taking back 700 additional SKUs through the program, from vintage furniture to glassware. Last year, customers brought back 14,700 products, growing from 8,000 in 2023. Most resold within 48 to 72 hours.

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The brand’s resale program is also growing globally. Ingka Group, the largest Ikea franchise that operates stores in 31 countries, sourced nearly 690,000 used Ikea products for resale last year. Part of the appeal, especially in the current economy, is the fact that the secondhand products have a built-in discount.

“We’ve always had a focus on creating value for money for customers, and this strengthens our low-price offer,” says Karen Pflug, chief sustainability officer for Ingka Group. “Our research shows that even though we feel we’re affordable, it can still be a barrier for some people. So the secondhand offers a whole new level of affordability.”

[Photo: Ikea]

Selling secondhand products doesn’t cannibalize the company’s sales of new products. Instead, it’s helping bring in some new customers who are looking for lower-priced options. Customers who bring in their own used products to resell typically spend more than the value of the voucher that they get for the return.

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