The Customer Excellence Award focusses on the importance of exceptional customer service delivered at the highest level.

Greater Anglia is once again sponsoring the award, with head of corporate affairs Jonathan Denby detailing how important customer service is to the success of a business.

“We believe that high standards of customer service are central to the success of any organisation and they are at the heart of our own strategy,” Mr Denby said.

“It was evident from the 2024 finalists and winner that many Norfolk businesses place excellent customer service at the heart of their strategies for success and are committed to providing a consistent, high-quality service for their customers or clients.”

Jonathan Denby, category judge and head of corporate affairs at Greater Anglia (Image: Greater Anglia) Taking on board customer feedback........

© Eastern Daily Press