Earlier this year, a change of the IT system at the Norfolk and Norwich Hospital's (N&N) pathology department saw 19,200 blood test results become inaccessible to GP surgeries.

The glitch saw a mountain of extra administrative work created at practices and sparked fears over delayed treatment and diagnoses.

Now, health bosses in the region are hoping that any lessons from the debacle can be used to help the hospitals as they continue to work on........

© Eastern Daily Press