Sadapay says app unavailable after Amazon Web Services disrupted in Bahrain amid war on Iran

Pakistani Fintech company Sadapay on Tuesday said its application was unavailable for users after Amazon Web Services (AWS) in Bahrain were disrupted amid the US-Israel war on Iran.

The ongoing conflict in the Middle East began with the US and Israel launching attacks on Iran, triggering a conflict that has expanded to the rest of the Middle East. As the war rages on, Gulf countries have also come under attack, including Bahrain.

In a statement shared on its social media handles, the company said, “The SadaPay app is currently unavailable for all users. Our infrastructure runs on AWS in Bahrain, which has been disrupted since the drone strikes on March 1.”

AWS is Amazon’s cloud ‌computing ⁠unit and is critical for the operation of many well-known websites and government operations. It is also the company’s main driver of profits.

It added that overnight, “conditions in the affected AWS region worsened, causing a full app outage for our users”.

As per the statement, Sadapay said that it was “dealing with the downstream consequences of physical damage to shared cloud infrastructure”, similar to many other financial services across the Gulf.

“This is not a SadaPay-specific failure, but it is our problem to solve for our users, and we are treating it with full urgency,” the platform said.

However, the statement assured the users that their funds remained “safe and fully accounted for”.

“Debit cards, ATMs, and point of sale payments are working,” it said.

The development comes days after users reported seeing “incorrect deductions and negative balances” in their Sadapay accounts, according to a report by Profit.

The company, in response to the reports, said that “a temporary issue with one of our technology partners caused incorrect transactions to show up”.

Amazon says AWS’ Bahrain region ‘disrupted’

Meanwhile, Amazon said on Monday ​its AWS region in Bahrain had been “disrupted”, marking the second time in a month that its operations have been affected by the Iran war.

The disruption is due to drone activity in the area, an Amazon spokesperson said, following a ​Reuters inquiry.

Amazon did ⁠not immediately respond to a query on whether its Bahrain facility was directly hit by ​a drone attack or if the disruption was due to nearby strikes.

The company said it ​is helping to migrate customers to alternate AWS regions while it recovers, though it did not provide additional details such as the extent of the damage or how long it anticipates the disruption to last.

“As this ​situation evolves and, as we have advised before, we request those with workloads in the ​affected regions continue to migrate to other locations,” Amazon said in a statement on Monday night.

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