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Jamil Zaki And Conny Kalcher

Jamil Zaki And Conny Kalcher

LBC

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The 'empathy gap' is costing UK businesses billions, but it's easy to fix

By Jamil Zaki and Conny Kalcher Imagine a world where consumers actively avoid businesses that don't demonstrate empathy, and switch brands simply...

25.09.2025 4

LBC

Jamil Zaki And Conny Kalcher