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Derek Mitchell

Derek Mitchell

Herald Scotland

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Technology is great but most people still prefer face-to-face contact

Recent polling by YouGov on how Scottish people feel about advice provision contained one finding that jumped out at me. When asked how...

14.02.2026 10

Herald Scotland

Derek Mitchell

We’re marching today to demand action and a fairer society

More than 5,000 people are expected to join the Scotland Demands Better march in Edinburgh today. That's 5,000 people asking politicians to make the...

26.10.2025 10

Herald Scotland

Derek Mitchell

Addressing the problems people face in remote and rural Scotland

In a couple of weeks I’ll be off on an autumn tour of some of our Citizens Advice Bureaux in the Highlands and Islands. I’ll be visiting the CABs...

21.09.2025 4

Herald Scotland

Derek Mitchell

New funding is a vote of confidence in Citizens Advice service

I’ve lost count of the number of these columns that I’ve written around the issue of funding challenges. But today, for a change, I’ve got a...

18.05.2025 10

Herald Scotland

Derek Mitchell

The cost of living crisis isn’t back: it never went away

After the pandemic, the phrase "cost of living" started appearing in headlines, in policy documents and was used as a blanket term for people...

02.03.2025 8

Herald Scotland

Derek Mitchell

The true extent of the energy crisis across Scottish communities

Stricter rules from Ofgem were introduced in November 2023 to help people clear energy-related debt. The rules stopped energy suppliers retrieving...

16.02.2025 20

Herald Scotland

Derek Mitchell