YOUR SHOPPING IS packed. You know you have money in your account; you tap your phone to pay, but nothing happens.

You try again and still nothing. Then you realise you have no cash and no way of paying for what is sitting in front of you.

For some Revolut customers, this week’s outage turned that scenario into reality. Customers in Ireland were among those experiencing difficulties accessing accounts, and making payments and following disruption linked to Google Cloud.

Alamy Stock Photo Alamy Stock Photo

Revolut said customers’ money and data remained safe and that reassurance matters, but when you are standing at a checkout, there is another immediate concern: how are you going to pay?

I heard firsthand of a woman in Dunnes Stores who during the outage had to leave her shopping behind because she relied entirely on Revolut from her phone. When it stopped working, she had no alternative.

It was an everyday situation, but it raises a question many of us probably haven’t considered: if your usual payment method failed right now, what would you do?

When convenience becomes dependence

Digital banking has........

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