Stricter rules from Ofgem were introduced in November 2023 to help people clear energy-related debt. The rules stopped energy suppliers retrieving debt by installing the meters in homes that didn't have them. Great news, problem solved, right? Wrong.

Fast forward to now and the picture is clear. Our energy markets are broken and people across Scotland are still living with constant dread around how to pay to keep their homes warm and the lights on. Our network of CABs support hundreds of people every day who are experiencing energy-related issues and work with them to take the burden of debt away from them. We work closely with our network to get to the heart of the issues and in turn, raise awareness and advocate for change; most recently via our Worried This Winter? Let’s Chat campaign.

As part........

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