The tech attention crisis has hit the workplace. One company thinks AI is the cure

Thanks to a wave of landmark lawsuits against some of the world’s largest social media companies, the debate over tech addiction has been thrust back into the spotlight. For employers, the issue is showing up in a familiar way: workers struggling to stay focused, their attention constantly pulled toward their phones.

When Jayney Howson, ServiceNow’s chief learning officer, noticed the same pattern in her own workforce, she took action. The company created “mind gyms,” an AI-powered learning platform where a “personal professor” guides employees through short cognitive exercises designed to strengthen focus, critical thinking, and mental agility.

“When people moved from the fields and the mines and the factories onto a desk, we had an obesity epidemic and then gyms were created so that........

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