Why leaders struggle with negative feedback

The ability to provide and receive bad news is a rare and in-demand skill.

[Source Image: Creative Vector/Adobe Stock]

BY Tomas Chamorro-Premuzic

Years of psychological research show that leadership—the ability to coordinate collective human activity to turn a group of people into a high-performing team or unit—can be effective only if leaders are capable of providing people with constructive feedback. This means telling them what they need to hear to improve their performance, especially when it is not what they want to hear to boost their egos.

In fact, in a world that champions fake positive feedback and is increasingly optimized for self-belief and confidence rather than self-knowledge and competence, the need to provide people with a reality check and align their self-views with their actual........

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