To ensure its mental-health strategy has a lasting organizational impact, Purolator Inc. is taking a layered approach that combines leadership development and existing mental-health benefits and resources while reducing stigma around mental health in the workplace, said Ashley Wood-Suszko, the logistics company’s senior manager of health and well-being.

“We have a very strong return-to-work team that supports individuals throughout the process and we have access to our employee and family assistance program, but we recognized early that availability doesn’t necessarily translate into accessibility,” she said during a session at Benefits Canada’s 2026 Mental Health Summit.

“Employees needed to know the resources existed, but then they also needed to feel safe to use them and access them and trust that support was available without stigma and that it wasn’t punitive in nature if used.”

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The company faced several challenges in developing this strategy and reaching workers. Purolator has roughly 15,000 employees across Canada, the majority of........

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