The context you need, when you need it

When news breaks, you need to understand what actually matters — and what to do about it. At Vox, our mission to help you make sense of the world has never been more vital. But we can’t do it on our own.

We rely on readers like you to fund our journalism. Will you support our work and become a Vox Member today?

Should you let a chatbot manage your money?

ChatGPT can give decent financial advice — to the people who need it the least.

A complaint I hear a lot from my millennial peers is that our parents didn’t teach us enough about money. I can say that personal finance wasn’t dinner table conversation in my house, and even as I went off to college and started fending for myself, it was almost a taboo subject. When it came to money, people either had it or they didn’t, and you definitely didn’t talk about it.

Maybe this is why the average American isn’t exactly fluent in personal finance, and the situation is getting worse. Americans can only answer about 50 percent of basic questions about borrowing, savings, and risk on a financial literacy survey, according to a 2026 study by TIAA, a retirement services company. About a third of those surveyed said they have a hard time making ends meet and are debt-constrained. These figures have remained relatively unchanged for nearly a decade, but dropped to their lowest level in this year’s study.

It makes sense: It’s hard to learn about money when it’s not taught in schools, and it’s such an intensely private topic. It’s also hard to make good financial decisions when you’re one of the growing number of American households struggling to pay bills, repay debts, and save for the future — and feeling very stressed about it.

A weekly dispatch to make sure tech is working for you, instead of overwhelming you. From senior technology correspondent Adam Clark Estes.

In a perfect world, each of us could sit down with a financial adviser to get help — but most of us can’t afford that. Instead, average Americans tend to find personal finance tips on TikTok, in Reddit threads, by watching Suze Orman on YouTube or How to Get Rich on Netflix, or by Googling their questions.

Now we have AI tools, too.

With access to an internet’s worth of information and financial advice, ChatGPT, Claude, and other AI chatbots can answer any question you ask. They can help you put together a basic budget or, armed with your bank statements and the details of your student loans and your retirement accounts, tailor solutions to your specific situation. Or, at least, that’s the promise.

AI could create a more utopian, more equitable future, where reliable, hyper-personalized advice is just a prompt or two away for people who can’t afford to meet with an expert in real life. But machines are built by people, and there’s good reason to be concerned that these machines will simply replicate the biases and disparities built into our current system.

Here’s what experts say about how to make the most of these tools — and how to think about all of the inherent risks of uploading a lot of personal financial information to a chatbot or, worse, giving an AI agent the keys to your bank account.

The steep rise, risks, and rewards of AI financial advisers

Nearly 20 percent of Americans have used AI tools like ChatGPT for financial advice, and close to 25 percent for Gen Z adults and millennials have tried it, according to an August Gallup poll. These numbers could tick up too: In October, OpenAI started rolling out a dedicated personal finance tool to its ChatGPT Free and Go users in the United States, which effectively means anyone can try it. ChatGPT Finances lets you securely connect your bank account to the tool using a platform called Plaid, and then you can basically have a conversation with the chatbot about your real-time finances down to the penny. It’s like an AI-powered Mint (RIP) that you can talk to directly.

Regardless of where you encounter a chatbot or how much data you give it,........

© Vox