Indian cities are experiencing not only escalating temperature, but also a growing demand for quick commerce as summer peaks. Consumers are demanding delivery of groceries, medicine and other day-to-day needs within minutes. The promise of instant fulfillment at a touch of the button has changed the habits of the consumers, simmering heat making going out a burden. This increased dependence on convenience, fuelled by speed, raises concerns, particularly regarding delivery riders.

This summer is a daily test of endurance for delivery riders since temperatures are soaring to over 40°C in most regions of India. Delivery riders navigate around in the scorching heat, racing against time. They are constantly subjected to direct sun, hot winds and traffic pollution. Majority of them handle multiple deliveries in an hour that may lead to dehydration, heat exhaustion, fatigue, and even heatstroke in severe situations. Protective gear, such as helmets and uniforms, adds to the discomfort in this hot weather.

Meanwhile, in some of the dark stores and warehouses, access to basic amenities, such as shaded rest areas, drinking water and medical support, is also inconsistent. This necessitates a paradigm shift for the quick commerce industry from a fast to a fair mode. They can redesign their systems focusing on the riders’ health and safety, especially in........

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