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EU says Meta Platforms WhatsApp AI fee breaches antitrust rules, orders rollback

26 0
16.04.2026

Recently the EU’s competition regulators said Meta’s AI-related fee or pricing structure may violate antitrust rules.

The commission stated that Antitrust laws in the EU are designed to prevent big tech companies from abusing market dominance, unfairly pricing services, and limiting competition

The European Commission said on Wednesday it intended to order Meta Platforms to reinstate rival artificial intelligence assistants on its WhatsApp messaging service after the U.S. ​tech giant imposed an access fee.

"The Commission notified Meta that the ​revised policy seems to have the same effect of excluding third-party ⁠AI assistants from WhatsApp and thus appears at first sight to ​be in breach of EU competition rules," the EU's executive arm said.

Interim measures, ​which the Commission imposes when it has concerns of damage to competition, would remain in place until the end of the investigation, it said.

"To prevent serious and irreparable harm ​to competition, the Commission intends to order Meta to reinstate access for ​third-party AI assistants under the same conditions as before 15 October 2025," it added ‌in ⁠a statement.

Meta previously informed the Commission in March that it would allow rival AI assistants on WhatsApp for one year, contingent on a fee, after initially planning to ban third-party AI chatbots from WhatsApp Business.

"The European Commission is proposing ​to use its ​regulatory powers to ⁠enable some of the largest companies in the world to use the paid-for WhatsApp Business product for free," a ​Meta spokesperson said in an emailed statement.

"This means that ​a small ⁠bakery in France paying to use the service to take croissant orders will be picking up the tab for OpenAI."

"Small European businesses shouldn't foot OpenAI's ⁠bill," ​the spokesperson added.

Additionally, the Commission also said that ​its investigation had been expanded to Italy, where the Italian competition watchdog had opened its own probe ​last year.


© The News International