Struggles in Postal Service: Proactive Structural Reforms Essential to Preserve Vital Infrastructure
16:59 JST, June 1, 2026
The postal service has been unable to extricate itself from its struggles despite being part of the foundation of people’s lives. It is essential to proceed with bold structural reforms to maintain uniform services nationwide.
Due to a decline in mail volume driven by the progress of digitalization, Japan Post Holdings Co.’s mail and logistics business has posted operating losses for three consecutive years since fiscal 2023. In response, the company has outlined structural reform measures as a medium-term management plan for the period from fiscal 2026 to fiscal 2028.
The company plans to reduce the number of collection and delivery bases for mail and other items by 500 to 2,700, and reduce its workforce by about 10,000 people. Given the current situation of chronic deficits, streamlining is likely........
