On Monday morning, the water coming out of my tap was but a dribble. Disappointing. I checked the water company website and there was something about some problem somewhere that was being resolved. It was sorted. Then Tuesday evening, uh-oh, not even a dribble. Not again, surely. Back to the water company website which, in its own way, is rather helpful. But only in the same way that train companies have got better at owning their shortcomings with the efficiency of the Delay Repay system. Nice as this is, it would be nice if they were as good at stopping problems........

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