Randall Denley: As city councillors discuss ideas to help Ottawa transit riders, none of the options on the table will make service any better.

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OC Transpo’s service has become particularly dismal due to slow delivery of electric buses and a mechanical problem that has forced most Line 1 LRT trains out of service.

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What should Ottawa city councillors do to help beleaguered transit riders? Make service guarantees, offer refunds, or urge infinite patience? These unappealing options will soon be debated at a city council meeting, but they all have one important thing in common: none of them will make OC Transpo service better.

Coun. Sean Devine wants some kind of accountability mechanism that would encourage OC Transpo to deliver better service and possibly pay riders refunds if it does not. Devine........

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