Planning a trip? Swiggy CREW now offers 24×7 travel concierge support

Swiggy has expanded CREW into travel with a personal concierge service that helps users plan trips, book services and manage changes during travel. The platform uses human support with AI assistance and is currently open to paid members and invited users.

Swiggy is pushing CREW deeper into travel, turning the service into a personal travel concierge for people who want help before and during a trip. The app is now live for paid members and invited travellers, with support for planning, bookings, local recommendations and changes that come up once a journey has already started.

The move follows roughly a year of learning from CREW’s earlier personal concierge model. Swiggy says travel emerged as one of the strongest use cases, which led........

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