Green lines on iPhone screens after iOS 18 put Apple under scrutiny in India: Report

Apple is facing a detailed consumer investigation in India over claims that iOS 18 caused screen and microphone problems on some iPhones. The CCPA is examining Apple’s software warranty terms and whether users should pay high repair costs for alleged update-related issues.

Apple is facing a detailed consumer investigation in India over complaints that the iOS 18 update damaged some iPhones and left users paying high repair bills. The Central Consumer Protection Authority, or CCPA, has escalated the matter after receiving complaints about screen, microphone and other problems following the software update, according to documents reviewed by Reuters.

The case puts Apple’s software warranty terms under scrutiny. Apple’s software licence says its software comes “without warranty of any kind”, while the company’s limited warranty mainly covers hardware. The regulator is examining whether consumers should have to pay for repairs when they allege that a........

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