SEATTLE — Amazon.com and its cloud computing arm Amazon Web Services faced significant disruptions Thursday as a lingering data center overheating problem in Northern Virginia continued to affect customers, with many users reporting difficulties accessing the retail website, placing orders and using AWS-powered applications. While core shopping functionality has largely recovered for most users, the outage — now entering its second day — has highlighted the far-reaching impact of AWS when even a single region encounters technical difficulties.

The issues originated from elevated temperatures in a key US-East-1 data center, forcing Amazon to throttle certain services and prioritize recovery efforts. As of late Thursday, the company reported that recovery was progressing but acknowledged that full restoration could take several more hours. The outage has affected a wide range of services and third-party websites that rely on AWS infrastructure, including streaming platforms, financial apps and major online retailers.

Downdetector showed sustained spikes in user reports for both Amazon.com and AWS, with many customers complaining about slow loading times, failed checkouts and error messages when trying to access their accounts or complete purchases. While the main retail website has been partially operational, some features like personalized recommendations and rapid delivery options have been inconsistent.

Widespread Impact on Businesses and........

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