Companies Are Spending Billions on New Tech Tools. The Real Bottleneck May Be Their People

AI can lighten the load or just add more weight.

BY TONY MANGANIELLO, ORGANIZATIONAL SYSTEMS CONSULTANT

Companies are investing heavily in artificial intelligence. But are they investing enough in the people and skills needed to use it effectively? 

According to McKinsey, 79 percent of organizations have adopted generative AI. Yet only 39 percent report any impact on operating........

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