eBay’s CEO Finds Ideas in Constant Feedback

eBay CEO Jamie Iannone fuels innovation with customer feedback—plus the three questions he asked company leaders before he took the job.

BY STEPHANIE MEHTA, CEO AND CHIEF CONTENT OFFICER OF MANSUETO VENTURES, PARENT OF INC. AND FAST COMPANY @STEPHANIEMEHTA

eBay President and CEO Jamie Iannone. Photo: Ebay, Adobe Stock

Hello and welcome to Modern CEO! I’m Stephanie Mehta, CEO and chief content officer of Mansueto Ventures. Each week this newsletter explores inclusive approaches to leadership drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Fast Company. If you received this newsletter from a friend, you can sign up to get it yourself every Monday morning. 

Before Jamie Iannone became president and CEO of eBay in April 2020, he wrote a 10-page white paper for the........

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