The Biggest Health Care Gap HR Leaders Overlook Isn’t Access. It’s Presence

More benefits, more platforms—and somehow, more confusion.

BY NETTA JENKINS, FOUNDER, HIC; WORKPLACE CONSULTING FIRM | AUTHOR OF SUPERCHARGED TEAMS

Dr. Mary Nwoke. Photo: Courtesy Subject

HR leaders have done the work. 

They negotiate competitive health plans, expand networks, and add mental health platforms, telehealth access, and navigation tools. Yet, employees are still overwhelmed in the moments that matter most — after the diagnosis, between........

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