United Airlines Just Issued a Playbook for Any Business Staggered by Skyrocketing Costs

In a letter to employees, CEO Scott Kirby delivered a master class on boosting morale as he deals with the impact of surging jet fuel prices.

BY KEVIN HAYNES, NEWS WRITER

United Airlines CEO Scott Kirby doesn’t sugarcoat the impact that the war in Iran has already taken on the company. Jet fuel prices have more than doubled in the past three weeks, he says, and he expects oil to soar to $175 a barrel and go no lower than $100 until the end of........

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