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Tackling the problem of digital exclusion one person at a time

16 1
07.09.2025

Citizens Advice Scotland recently wrote about how the CAB in West Dunbartonshire is challenging the stigma of poverty. Now read about how the network as a whole is fighting against digital exclusion.

We received a lot of very positive feedback from our recent column here that detailed how the Citizens Advice Bureau (CAB) in West Dunbartonshire is challenging the stigma of poverty. This week I want to share an example of how our network as a whole is making a real difference in fighting against digital exclusion.

Smartphones are a staple of modern life. Indeed, it’s increasingly difficult to stay in touch with friends and family and to access services without one. But what about the thousands of people that can’t afford one of their own?

We........

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