‘You don’t want rogue agents’: Jamie Dimon bars outside AI agents like Meta’s Muse from JPMorgan accounts

Just as Big Tech is rolling out agents meant to help with your finances, banks are drawing a line at AI agents accessing your account information. On Tuesday, JPMorgan Chase CEO Jamie Dimon said the bank is blocking outside AI agents from logging in to or acting on customer accounts, citing security risks from “rogue agents.”

“We’re not going to allow just any outside agent to come inside the company, because that’s just too risky for clients and for JPMorgan,” Dimon said during the bank’s third-quarter earnings call. “You don’t want rogue agents.”

He warned that AI tools create new risks for banks and their customers, particularly when more people turn to these agents capable of performing tasks on their behalf.

“Protecting our customers is our top priority,” a JPMorgan spokesperson told Fortune. “When we detect a third-party agent attempting to access accounts by obtaining customers’ banking credentials, we do not allow it. We support secure, customer-authorized data sharing through open banking providers.”

Rogue AI shaping security concerns

The bank’s concerns come in the wake of several security incidents involving “rogue” AI agents. Dimon’s remarks keep JPMorgan’s massive........

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