We obtained nearly 1,000 complaints about SpaceX’s Starlink. Here’s what they reveal
We obtained nearly 1,000 complaints about SpaceX’s Starlink. Here’s what they reveal
New documents show how the satellite provider has become a lifeline—and, for some customers, a headache.
[Photo: Matteo Della Torre/NurPhoto via Getty Images]
More than 900 complaints that mention SpaceX or its Starlink internet service have been filed with the Federal Communications Commission over the past five years, according to files obtained through a public records request.
The complaints provide a view into how the technology has already evolved into a critical lifeline for some rural U.S. residents. They also provide insight into some of the leading issues that frustrate Starlink customers, including variant—and sometimes........
