Costco CEO Ron Vachris: ‘I don’t see AI making choices’ for the retailer

The chief executive staunchly believes that human employees are Costco’s biggest competitive edge. He’s using AI to elevate them, not eliminate them.

[Photo: Jay L Clendenin/Getty Images]

There is undeniable tension between employees who fear AI will take their jobs and CEOs who are wildly optimistic that AI will change their........

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