Gary Hatt, who is also registered blind, was trying to get back to his home in Costessey from Rampant Horse Street on the 23A service.

Mr Hatt is 64 years old and is registered blind (Image: Newsquest)

As he boarded, the bus driver told him the service would not be going down Norwich Road, which leads to his home, because roadworks near the Co-op had shut the street.

Mr Hatt said: "I have never been in that situation before. The information about the closures had not been correctly displayed on the website.

"I just don't want........

© Eastern Daily Press