2026 DC Plan Summit: Panel: Generational divide, plan intricacies complicating member communications strategies
A workforce that’s sprawled across the country is pushing Simon Cabral (pictured centre), former director of global defined contribution plans at Scotiabank, to employ a fully digital approach when communicating with employees.
“We have to, we have no choice really to reach our cohorts across the country,” he said during a panel session at Benefits Canada’s 2026 DC Plan Summit.
Instead of relying on live presentations to communicate the benefits of the bank’s savings plans, it provides employees with access to a total well-being page, he added, which serves as a one-stop shop for everything from wealth, health and life. “We know people learn differently. . . . We have some people who want just a one-pager. We have some people who........
